1. Aweenow NG LTD Client Policy for Hotels and Apartments 1.1 Reservations • Booking Process: Reservations can be made through our website, or customer service hotline. Please provide accurate information during the booking process to ensure a smooth check-in experience. • Confirmation: A booking confirmation will be sent via email or SMS upon successful payment. Guests must review the confirmation details and report any discrepancies within 24 hours. • Room Preferences: While we strive to accommodate special requests (e.g., room type, amenities), we cannot guarantee specific preferences. 1.2 Payments • Payment Methods: We accept various payment methods, including credit/debit cards, and bank transfers. Full payment is required at the time of booking unless stated otherwise. • Deposit: A deposit may be required for certain bookings, particularly for long stays or group reservations. • Currency: All transactions are processed in Your Local Currency. Guests are responsible for any currency conversion fees. 1.3 Cancellations and Modifications • Cancellation Policy: Cancellations made 72 hours prior to check-in will receive a full refund. Cancellations made within 48 hours will incur a 50% cancellation fee. • Modifications: Changes to reservations (dates, guest names) must be requested at least 24 hours before check-in and are subject to availability. • No-Show Policy: Guests who fail to check in on the scheduled date will forfeit their reservation and any payments made. 1.4 Check-In and Check-Out • Check-In Time: Standard check-in time is 12:00 PM. Early check-in may be available upon request, subject to availability. • Check-Out Time: Standard check-out time is 12:00 PM. Late check-out may be arranged for an additional fee. • Identification: A valid government-issued ID must be presented at check-in. 1.5 Guest Conduct • Behavior: All guests are expected to behave respectfully and follow hotel policies. Disruptive behavior may result in eviction without a refund. • Damage: Guests are responsible for any damage caused to the property during their stay. Charges for damages will be applied to the guest’s credit card. • No Smoking: Smoking is prohibited in all rooms and common areas. Designated smoking areas are available. 1.6 Liability • Personal Belongings: Aweenow NG LTD is not responsible for any loss, theft, or damage to personal belongings during your stay. • Force Majeure: Aweenow NG LTD is not liable for any failure to provide services due to events beyond our control, including natural disasters, strikes, or government regulations. 1.7 Privacy Policy • Data Protection: We value your privacy. Personal information collected during bookings will be handled in accordance with our privacy policy, which complies with applicable data protection laws. 1.8 Acknowledgment By making a reservation, you acknowledge that you have read and agree to this client policy. 2. PRIVACY POLICY FOR AWEENOW NG LTD 2.1 Introduction Aweenow NG LTD ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.aweenow.com] or make a booking through our services. 2.2 Information We Collect • Personal Information: When you make a reservation or create an account, we may collect personal information such as your name, email address, phone number, payment details, and any special requests you make. • Non-Personal Information: We also collect non-personal information automatically when you visit our site, including your IP address, browser type, operating system, pages visited, and the time and date of your visit. 2.3 How We Use Your Information We use your information for various purposes, including: • To process and confirm your bookings. • To communicate with you regarding your reservations and provide customer support. • To send promotional materials and updates (you can opt out at any time). • To improve our website and services based on user feedback and usage patterns. • To comply with legal obligations and protect our rights. 2.4 Data Sharing and Disclosure We do not sell or rent your personal information to third parties. We may share your information in the following situations: • Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as they agree to keep this information confidential. • Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas). • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. 2.5 Data Security We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. 2.6 Cookies and Tracking Technologies Our website uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. You can choose to accept or decline cookies through your browser settings. Please note that declining cookies may impact your experience on our site. 2.7 Your Rights Depending on your location, you may have the following rights regarding your personal information: • The right to access, correct, or delete your personal information. • The right to object to or restrict the processing of your information. • The right to withdraw consent at any time (where applicable). 2.8 Third-Party Links Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit. 2.9 Children's Privacy Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it. 2.10 Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes constitutes your acceptance of the updated policy. 3. Aweenow NG LTD Client Policy for Luxury Automobiles (Cars) Sales 3.1 Sales Practices • Transparency: We commit to providing accurate and honest information about our vehicles, including specifications, features, and pricing. Any additional fees or charges will be disclosed upfront. • Customer Interaction: Our sales team is trained to assist clients in a professional and respectful manner, prioritizing their needs and preferences. We aim to create a personalized and enjoyable purchasing experience. • Test Drives: Clients are encouraged to schedule test drives. All test drives will be accompanied by a sales representative to ensure safety and provide information about the vehicle. 3.2 Customer Service • Client Support: We are dedicated to providing exceptional customer service before, during, and after the sale. Clients can reach our customer service team via phone, email, or in-person at our showroom. • Feedback: We value client feedback and encourage customers to share their experiences. This feedback will be used to improve our services and offerings. 3.3 Warranties and Guarantees • Manufacturer Warranties: All luxury cars sold through Aweenow NG LTD come with the manufacturer’s warranty. We will provide clients with warranty documentation and details at the time of purchase. • Extended Warranties: Clients may have the option to purchase extended warranties. Information about these options will be provided during the sales process. 3.4 Returns and Exchanges • Return Policy: We will not accept returns on vehicles once they have been sold to the client. • Exchanges: If a client is not satisfied with their purchase, we may offer an exchange for a vehicle of equal or greater value, subject to availability and additional charges if applicable. 3.5 Financing and Payment • Financing Options: We provide various financing options to assist clients in purchasing their luxury vehicles. Clients can choose to finance through our preferred lenders or explore their own financing options. • Payment Methods: We accept multiple payment methods, including cash, debit cards, and bank transfers. Full payment must be received before the vehicle is delivered. 3.6 Client Privacy • Data Protection: We are committed to protecting client information. All personal and financial information collected during the sales process will be handled in accordance with applicable privacy laws and regulations. • Confidentiality: Client information will not be shared with third parties without consent, except as required by law or for the purpose of completing the sale. 3.7 Compliance and Legal Obligations • Regulatory Compliance: Aweenow NG LTD adheres to all relevant laws and regulations regarding the sale of luxury vehicles, including consumer protection laws. • Documentation: We ensure that all necessary documentation, including titles, registration, and transfer of ownership, is completed accurately and in a timely manner. 3.8 Dispute Resolution Conflict Resolution: In the event of a dispute, we encourage clients to contact our management team directly to discuss the issue. We aim to resolve disputes amicably and efficiently. Arbitration: If a resolution cannot be reached, we may require arbitration as the preferred method of dispute resolution, as detailed in the purchase agreement. 3.9 Changes to Policy Policy Updates: Aweenow NG LTD reserves the right to update this policy at any time. Clients will be notified of any significant changes, and the updated policy will be available on our website. 4. Investor Property Listing Policy for Aweenow NG LTD 4.1 Eligibility • Investor Qualifications: This policy applies to individuals and entities looking to sell residential or commercial properties through Aweenow NG LTD . Sellers must provide proof of ownership and any necessary documentation required by law. 4.2 Property Listing Process • Initial Inquiry: Interested investors must submit an inquiry through our website or contact our team directly for an initial assessment of their property. • Property Evaluation: Our team will conduct a preliminary evaluation of the property to determine its suitability for listing on our platform. This may include a review of location, condition, market trends, and pricing. • Documentation Required: Investors must provide the following documentation to proceed with the listing:  Proof of ownership (title deed)  Recent property appraisal (if available)  Detailed property description (including specifications, amenities, and high-quality images) 4.3 Listing Agreement • Agreement Terms: Once the property is deemed suitable, investors will be required to sign a listing agreement. This agreement will outline the terms of the listing, including commission rates, duration of the listing, and obligations of both parties. • Commission Structure: Aweenow NG LTD will charge a commission based on the final sale price, as detailed in the listing agreement. This fee will be clearly stated and agreed upon prior to listing the property. 4.4 Marketing and Promotion • Marketing Strategy: Aweenow NG LTD will implement a comprehensive marketing strategy for the property, including online listings, social media promotion, and email campaigns to attract potential buyers. • Property Showings: Investors must provide access to the property for showings, which may be scheduled by our sales team. We will coordinate with investors to ensure minimal disruption. 4.5 Communication and Updates • Regular Updates: Investors will receive regular updates on the status of their property listing, including feedback from potential buyers, viewing schedules, and marketing efforts. • Responsive Communication: Investors are encouraged to maintain open communication with our team and respond promptly to inquiries related to their property. 4.6 Sales Process • Offers and Negotiations: All offers will be presented to the investor for consideration. Our team will assist in negotiating the terms of sale, including price, contingencies, and closing dates. • Transaction Support: Aweenow NG LTD will provide support throughout the transaction process, including assistance with paperwork and coordination with legal professionals, as needed. 4.7 Investor Responsibilities • Accurate Representation: Investors must provide accurate and truthful information about their property. Misrepresentation or failure to disclose significant issues may result in the removal of the listing. • Property Condition: Investors are responsible for ensuring that the property is in good condition for showings. This includes necessary repairs, cleaning, and staging, if applicable. 4.8 Confidentiality and Data Protection • Data Security: Aweenow NG LTD is committed to protecting the confidentiality of all investor information. Personal and financial details will be handled in accordance with applicable privacy laws. • Information Sharing: Information about the property will be shared with potential buyers as needed for the sales process. However, sensitive personal information will not be disclosed without consent. 4.9 Termination of Listing • Termination Rights: Investors may request to terminate their listing at any time, provided they do so in writing. Any fees incurred prior to termination will be applicable as per the listing agreement. • Removal of Listings: Aweenow NG LTD reserves the right to remove any listings that do not comply with our policies or that are deemed unsuitable for our platform. 4.10 Policy Changes Updates to Policy: Aweenow NG LTD reserves the right to update this policy as necessary. Investors will be notified of significant changes, and the updated policy will be available on our website. 5. Investor Luxury Automobile Listing Policy for Aweenow NG LTD 5.1 Eligibility Investor Qualifications: This policy applies to individuals and entities wishing to sell luxury automobiles through Aweenow NG LTD . Sellers must provide proof of ownership and meet any local legal requirements. 5.2 Listing Process • Initial Inquiry: Interested sellers should submit an inquiry through our website or contact our team directly for an initial assessment of their vehicle. • Vehicle Evaluation: Our team will conduct a preliminary evaluation of the vehicle to determine its suitability for listing. This may include a review of the vehicle’s make, model, condition, and market trends. • Documentation Required: Sellers must provide the following documentation to proceed with the listing:  Proof of ownership (title, registration)  Maintenance records and any warranties  Detailed vehicle description (including specifications, features, and high-quality images) 5.3 Listing Agreement • Agreement Terms: Once the vehicle is deemed suitable, sellers will be required to sign a listing agreement. This agreement will outline the terms of the listing, including commission rates, duration of the listing, and obligations of both parties. • Commission Structure: Aweenow NG LTD will charge a commission based on the final sale price, as detailed in the listing agreement. This fee will be clearly stated and agreed upon prior to listing the vehicle. 5.4 Marketing and Promotion • Marketing Strategy: Aweenow NG LTD will implement a comprehensive marketing strategy for the vehicle, including online listings, social media promotion, and targeted email campaigns to attract potential buyers. • Vehicle Showings: Sellers must provide access to the vehicle for potential buyers to inspect or test drive. Our team will coordinate these appointments to ensure minimal disruption. 5.5 Communication and Updates • Regular Updates: Sellers will receive regular updates on the status of their vehicle listing, including feedback from potential buyers, viewing schedules, and marketing efforts. • Responsive Communication: Sellers are encouraged to maintain open communication with our team and respond promptly to inquiries related to their vehicle. 5.6 Sales Process • Offers and Negotiations: All offers will be presented to the seller for consideration. Our team will assist in negotiating the terms of sale, including price, contingencies, and closing dates. • Transaction Support: Aweenow NG LTD will provide support throughout the transaction process, including assistance with paperwork and coordination with legal professionals, as needed. 5.7 Seller Responsibilities • Accurate Representation: Sellers must provide accurate and truthful information about their vehicle. Misrepresentation or failure to disclose significant issues may result in the removal of the listing. • Vehicle Condition: Sellers are responsible for ensuring that the vehicle is in good condition for showings and test drives. This includes necessary repairs and cleaning. 5.8 Confidentiality and Data Protection • Data Security: Aweenow NG LTD is committed to protecting the confidentiality of all seller information. Personal and financial details will be handled in accordance with applicable privacy laws. • Information Sharing: Information about the vehicle will be shared with potential buyers as needed for the sales process. However, sensitive personal information will not be disclosed without consent. 5.9 Termination of Listing • Termination Rights: Sellers may request to terminate their listing at any time, provided they do so in writing. Any fees incurred prior to termination will be applicable as per the listing agreement. • Removal of Listings: Aweenow NG LTD reserves the right to remove any listings that do not comply with our policies or that are deemed unsuitable for our platform. 5.10 Policy Changes Updates to Policy: Aweenow NG LTD reserves the right to update this policy as necessary. Sellers will be notified of significant changes, and the updated policy will be available on our website. Contact Information For inquiries or assistance, please contact our customer service team at: Phone: 08062106504, 07055489072 Email: aweenow@gmail.com Website: www.aweenow.com